We have many different groups of stakeholders and we engage with them in a variety of ways. Much of our stakeholder engagement takes place at local or regional level.

In 2005, we introduced new questions on stakeholder engagement into our beSTick self-assessment, which is used by all of our sites and regions to assess their overall company performance. The contents of the self-assessment serve to guide Sustainable Excellence steering committees in setting up and maintaining their management systems for corporate responsibility, to evaluate their performance, manage risks, and set up action plans for the gaps that are identified.

In 2006, we will work with Philias, the Swiss National Partner of the CSR Europe business network, to carry out a project on stakeholder engagement at corporate level. This forms part of the process of progressively formalizing our management systems for stakeholder engagement, in line with CR strategy.

Throughout this report, we have included quotes from employees who attended one of the half-day CR workshops we do four times a year within ST University's Advanced Management Program, to give an insight into how CR is perceived internally. We have also included excerpts from the Reassurance Network's review of CR at ST, to add an external perspective. In many cases our evolving CR strategy and our performance results show how we have worked to integrate and respond to this external perspective.

A full list of our stakeholders and a description of how we engage with them and understand their expectations is available.