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Corporate Responsibility Report 2006

Indicator Index
CR Report 2006

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Index of Indicators used in this report

This index shows where to find full or partial information relating to the Global Reporting Initiative (GRI) core elements and indicators in this report and in the html version of this report. GRI indicators are shown in the color of the section in which they belong. This index also shows where to find information relating to ST’s own performance indicators. These are all prefixed ‘ST’ and shown in black italics. ST has identified a number of Key Performance Indicators (KPIs), which are shown as Key performance indicator. All KPIs have been verified and validated by Bureau Veritas Certification, France.

> View by UN Global Compact principles

Information about the Global Compact principles can be found at www.st.com/cr2006 .
In This Report
Global Compact principles
Related Topics
Global Reporting Initiative
Company Performance
Economic Impact
Environmental Performance
Product Responsibility
Supply Chain Management
Indicator reference   Report links  
Customer health & safety
  PR1   Life cycle stages in which health and safety impacts of products and servces are assessed for improvement, and percentage of significant products and services categories subject to such procedures    
  PR2   Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle, by type of outcomes    
STPR1     Identified energy saving products    
STEV78, 79
EN 14		     Product end-of-life    
Product and safety labeling
  PR3   Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements   This indicator is not reported because we do not yet have reliable enough systems in place to provide the data  
  PR4   Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes   This indicator is not reported because we do not yet have reliable enough systems in place to provide the data  
  PR5   Practices related to customer satisfaction, including results of surveys measuring customer satisfaction    
Marketing communications
  PR6   Programs for adherence to laws, standards and voluntary codes related to marketing, communications, including advertising, promotion and sponsorship   This indicator is not reported because we do not yet have reliable enough systems in place to provide the data  
  PR7   Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion and sponsorship, by type of outcomes   This indicator is not reported because we do not yet have reliable enough systems in place to provide the data  
Customer privacy
  PR8   Total number of substantiated complaints regarding breaches of customers privacy and loses of customer data   This indicator is not reported because not applicable to our operations  
Compliance
  PR9   Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services   This indicator is not reported because we do not yet have reliable enough systems in place to provide the data  
Quality
Key performance indicatorSTPR2     Customer complaints    
Key performance indicatorSTPR3     Cycle time to process failure analysis    
Key performance indicatorSTPR4     Customer returns